Return policy

Written Return and Refund Policy

Return Conditions:

  1. Return Period: Our customers can request a refund within 2 days from the date they receive the product.

  2. Product Condition: The product to be returned must be unused or slightly used, undamaged and in its original packaging. The product must be returned in almost the same condition it was sold.

  3. Return Procedure: To create a return request, our customers can send an e-mail to info@goodnighthome.com . Once the refund request is processed, the customer will be contacted.

  4. Return Shipping Fee: The shipping fee resulting from the return of the product belongs to the customer.

Refund Conditions:

  1. Refund Process: The refund process will be initiated after the returned products are checked. Depending on the condition of the returned products, the refund will be made to the credit card or via bank transfer.

  2. Control of Returned Products: The condition and originality of the returned products will be checked and the refund will be made accordingly.

  3. Refund Period: The refund will be reflected in the customer's account within 5-15 business days after the request is approved.

Contact information:

Email: info@goodnighthome.com

Note: This policy is part of the services offered by the Good Night Home brand to its customers and is valid for all sales of Good Night Home. We do our best to ensure the satisfaction of our customers.