Return policy
Written Returns and Refund Policy
Return Conditions:
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Return Period: Our customers can request a refund within 2 days from the date they received the product.
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Product Status: The product to be returned must be unused or slightly used, undamaged and in its original packaging. The product must be returned in almost the same condition it was sold. Our customers must take a video while unpacking the products delivered by cargo and keep this video. In product return requests, this video will be requested as evidence. In cases where the product is damaged or missing, if the video recording is not provided, the return request will not be evaluated.
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Return Procedure: To create a return request, our customers can contact us at info@goodnighthome.com They can send an e-mail to. Once the refund request is processed, the customer will be contacted.
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Return Shipping Fee: The shipping fee resulting from the return of the product belongs to the customer.
Refund Conditions:
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Refund Process: The refund process will be initiated after the returned products are checked. Depending on the condition of the returned products, the refund will be made to the credit card or via bank transfer.
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Control of Returned Products: The condition and originality of the returned products will be checked and the refund will be made accordingly.
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Refund Period: The refund will be reflected in the customer's account within 5-15 business days after the request is approved.
Contact Information:
E-mail: info@goodnighthome.com
Note: This policy is part of the services offered by the Good Night Home brand to its customers and is valid for all sales of Good Night Home. We do our best to ensure the satisfaction of our customers.
